If you can’t remember the password for your PET Courses account, you can request a reset password email from the login page. Click the Sign…
Help & FAQ
Please check out our frequently asked questions below before contacting us for any further support.
How do I navigate my account?
Once signed in, click on your name or avatar at the top of the page to access your account. You can also go directly to…
How do I change the name on my account?
We have disabled the ability to change the first and last name in accounts. We have done this to discourage accounts from being shared and course certificates generated in…
How do I change my email address?
While logged in click on the profile menu (your name) at the top of the website and click on Account Settings > Login Information. Here you…
Why do I need to complete profile information?
We only require your name, email address and some billing details. Any other information you wish to give is entirely up to you. When we…
Need more help?
Can’t find what you’re looking for? Tommy can get you sorted quickly.
- Try to be specific with your problem.
- Send screenshots where possible.
What are groups and how do I access them?
Our e-learning platform includes a Groups feature which allows students to share experiences with a community of like-minded professionals. Groups are currently available for students…
How do I manage my email preferences?
We respect your inbox. Here’s how our email communications work and how you can manage your preferences. Types of emails we send: Transactional emails —…
7 results