All the programmes of study have been designed by PET Courses to meet specific learners and/or employers requirements, matching the requirements of entry level through to higher…
Help & FAQ
Please check out our frequently asked questions below before contacting us for any further support.
Are your courses suitable for me?
The courses are suitable for those already working as a pet professional but many would suit those wishing to further their knowledge in order to…
Do the courses meet Animal Activities Licensing (AAL) requirements?
The Animal Activities Licensing (AAL) requires that continuing professional development (CPD) is regularly undertaken and these courses, although not qualifications, would be a suitable form…
What is CPD?
CPD stands for Continuing Professional Development. For certain pet professionals CPD is required to track and formalise on-going study. Some professions make this a pre-requisite…
Do you offer qualifications?
No. Although the completion of a non-regulated course does not lead to a regulated qualification it may be used as evidence of knowledge and skills…
Need more help?
Can’t find what you’re looking for? Tommy can get you sorted quickly.
- Try to be specific with your problem.
- Send screenshots where possible.
How do I create an account or sign in?
We don’t have a dedicated registration page. The easiest way to create an account is to add a course to your basket and register your…
How do I enrol on a course?
Shop for the courses you’d like to take on our Online Courses page. Once you’re on the dedicated page for each course you will be able to…
What makes your courses unique?
The courses on offer are unique in that they have been developed and designed by Caroline who has on-going and current real-life working experience within…
Are there any exams?
No. Most of our courses have 5-10 multiple choice (quiz) questions at the end of each module. These have been designed to ensure that you…
Do I get a certificate?
Of course. After completing all the modules you will be able to download your free digital PDF certificate. For our accredited courses, your certificate will…
How long is my certificate valid for?
For our canine and feline first aid courses, like human first aid, we recommend that you refresh your skills every three years. This is because…
What are the system requirements?
You can view our website and courses on any device, however, using a laptop or desktop computer will make the learning experience much better. Please…
What methods of payment do you accept?
We accept secure payments directly on our website with VISA (debit/credit/electron), MASTERCARD (including Maestro), AMERICAN EXPRESS, DISCOVER and DINERS CLUB. We also accept PayPal and…
Is your website secure?
Absolutely. It’s secured with 256-bit encryption. Look for the padlock in your browser, which means any data you submit on the site, whether it’s passwords,…
I have a coupon code, how can I use it?
Type the code at the ‘Coupon Code’ box which is available on the Basket and Checkout pages, then click ‘Apply Coupon’. Please note that we…
How do we calculate CPD hours?
Each course has been allocated CPD hours. They have been calculated using the average number of hours that students have spent on the learning platform…
How long do I have access to my course?
We usually recommend you finish a course within a 12 month period for continuity. However sometimes this isn’t possible because of circumstances beyond your control,…
How can someone verify my certificate?
Every certificate issued by PET Courses contains a unique certificate ID. This allows anyone to verify that your certificate is genuine. How verification works: The…
What is the mentorship programme?
Our mentorship programmes offer a deeper level of learning beyond our standard online courses. They are designed for those who want guided, ongoing professional development…
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